{"id":3180,"date":"2020-06-24T21:09:54","date_gmt":"2020-06-24T19:09:54","guid":{"rendered":"https:\/\/www.enricogiubertoni.com\/\/?p=3180"},"modified":"2025-08-21T00:47:28","modified_gmt":"2025-08-20T22:47:28","slug":"how-consumers-think","status":"publish","type":"post","link":"https:\/\/www.enricogiubertoni.com\/en\/blog\/how-consumers-think.html","title":{"rendered":"Understand how your consumers think! Why in Cosmetics it is fundamental to analyze the &#8220;Persona&#8221;"},"content":{"rendered":"\n<p>Why do we need to <strong>understand how the consumers think or perceive our cosmetic products in depth? <\/strong>Why are the socio-demographic variables used in other sectors not enough in Cosmetics Industry?<\/p>\n\n\n\n<p>The reason lies precisely in the <strong>very intrinsic nature of the cosmetic product<\/strong>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>A cosmetic product is a product that is worn on the body.<\/p>\n<\/blockquote>\n\n\n\n<p>The cosmetic product is said to be dressed on the body because it interacts inside our body for several hours: to give an example, let&#8217;s think of face creams, body creams, sun creams, which enter into symbiosis with our dermis (the skin).<\/p>\n\n\n\n<p>Or think of the hairstyles that live with us even for days or weeks.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>For this reason <strong>the cosmetic consumer<\/strong> has a <strong>holistic<\/strong> and<strong> symbiotic<\/strong> connection with his products.<\/p>\n<\/blockquote>\n\n\n\n<p>That is because the cosmetic products coexist in our consumer&#8217;s body (symbiosis) or mind due to its holistic nature.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How well do you know your cosmetic consumer?<\/h2>\n\n\n\n<p>Knowing the values of your cosmetic consumer is fundamental <strong>to create the best product experience.<\/strong><\/p>\n\n\n\n<p>The cosmetic product is not a simple object: the cosmetic product is an experience that is deeply connected with the values of the consumer.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>A cosmetic product is a<strong> colour, a substance, a fragrance,<\/strong> a shape that enters into symbiosis with our body <strong>and that determines substantial changes in our physiognomy<\/strong>.<\/p>\n<\/blockquote>\n\n\n\n<p>For this reason it is fundamental to enter into a deep knowledge not only of the socio-demographic variables, <strong>but above all of the psycho-graphic variables of our target segment.<\/strong><\/p>\n\n\n\n<p>This is extremely important because, in cosmetics, we have to be inside our customer and see the world with his world view (Weltanshauung) .<\/p>\n\n\n\n<p>The concepts that I have explained go under the term of <strong>Persona<\/strong> and are different from the target<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is a Persona? What is difference from Target?<\/h2>\n\n\n\n<p>A Persona, also called User Persona, online\/offline Marketing Persona, <a class=\"wpil_keyword_link\" href=\"https:\/\/www.enricogiubertoni.com\/blog\/buyer-persona.html\" title=\"Pensa come il tuo cliente. Usa le Buyer Persona per incrementare la tua strategia di marketing digitale\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"494333\">Buyer Persona<\/a> is in marketing the character created at the desk who will use our product or our cosmetic brand.<\/p>\n\n\n\n<p>While the target group focuses on demographic variables, under the term Persona the psychographic variables are investigated in depth, i.e.:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Identity and Interests<\/li>\n\n\n\n<li>Habits<\/li>\n\n\n\n<li>Behaviour<\/li>\n\n\n\n<li>Popular places<\/li>\n\n\n\n<li>Purchasing Habits<\/li>\n<\/ul>\n\n\n\n<p>The aim is to obtain a profile of our target prospect that is as close as possible to the real customer sentiments, emotions and behaviours.<\/p>\n\n\n\n<p>The data that can allow us to define a Person is derived from digital: Digital &amp; Social Media Listening and Digital &amp; <a class=\"wpil_keyword_link\" href=\"https:\/\/www.enricogiubertoni.com\/blog\/social-case-history-forum-2016.html\" title=\"Quali parametri usi per prendere le tue decisioni nelle campagne social? Scoprilo con me al Social Case History Forum 2016\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"494334\">Social Media Monitoring<\/a> applications allow us to obtain anonymous access to this data.<\/p>\n\n\n\n<p>This is very important because, in cosmetics, we have to be part of our customer and see the world with his vision of the world (Weltanshauung).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why do we need to understand how the consumers think or perceive our cosmetic products in depth? Why are the socio-demographic variables used in other sectors not enough in Cosmetics Industry? The reason lies precisely in the very intrinsic nature of the cosmetic product. A cosmetic product is a product that is worn on the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":21239,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-3180","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-strategie-digitali"],"_links":{"self":[{"href":"https:\/\/www.enricogiubertoni.com\/en\/wp-json\/wp\/v2\/posts\/3180","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.enricogiubertoni.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enricogiubertoni.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enricogiubertoni.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enricogiubertoni.com\/en\/wp-json\/wp\/v2\/comments?post=3180"}],"version-history":[{"count":1,"href":"https:\/\/www.enricogiubertoni.com\/en\/wp-json\/wp\/v2\/posts\/3180\/revisions"}],"predecessor-version":[{"id":379071,"href":"https:\/\/www.enricogiubertoni.com\/en\/wp-json\/wp\/v2\/posts\/3180\/revisions\/379071"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enricogiubertoni.com\/en\/wp-json\/wp\/v2\/media\/21239"}],"wp:attachment":[{"href":"https:\/\/www.enricogiubertoni.com\/en\/wp-json\/wp\/v2\/media?parent=3180"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enricogiubertoni.com\/en\/wp-json\/wp\/v2\/categories?post=3180"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enricogiubertoni.com\/en\/wp-json\/wp\/v2\/tags?post=3180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}