Subject areaData and infrastructure
The DPO (data protection officer) is the person who oversees how an organisation processes personal data and acts as the contact point with the supervisory authority.
The GDPR (the EU General Data Protection Regulation) makes the role mandatory for public bodies and for companies that process data on a large scale or special categories of data, such as health data (arts. 37-39). The DPO advises and checks: decisions on processing stay with the company. That is why, when AI enters processes, the DPO is the person with whom a company settles which data may reach which tools.
An example
A regional bank wants an AI assistant to answer customer requests. Before switching it on, the DPO checks which personal data the tool receives, where the vendor stores them and which processing agreement protects them.
Enrico Giubertoni. Licensed under CC BY-NC 4.0: you may quote, translate and adapt this entry with the author’s name and a link, stating any changes. For commercial use, write to info@enricogiubertoni.com
Spotted an inaccuracy or something that needs updating? Write to info@enricogiubertoni.com and help make this glossary a better place.
What are your business challenges?
Tell us about your priorities and the objectives you want to reach.
You will receive a free, targeted answer within one working day.