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Glossary

Sales qualified lead

Subject areaRevenue and sales

A sales qualified lead (SQL) is a contact that sales, after a direct check, considers a real opportunity: there is a need, a budget, a person who decides and a timeframe.

It comes after the marketing qualified lead and the sales accepted lead, and it is the point where a deal opens.

The ratio between MQLs and SQLs is one of the most useful measures of marketing and sales alignment: a low ratio means marketing's and sales' criteria describe different customers. Not to be confused with SQL, the database query language.

An example

Out of a hundred contacts passed on by marketing, the seller at an industrial coatings manufacturer turns twelve into SQLs after the first call. The other eighty-eight go back to marketing with the reason for rejection, and the next quarter the scoring changes.

cc$BY-NCEnrico Giubertoni. Licensed under CC BY-NC 4.0: you may quote, translate and adapt this entry with the author’s name and a link, stating any changes. For commercial use, write to info@enricogiubertoni.com

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