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Glossary

Dashboard

Metrics and measurement

A dashboard is the single screen that gathers an activity's indicators so that whoever decides reads them together.

Its worth is measured by the decisions it triggers: removing a number from a dashboard is often as valuable as adding one, and a dashboard with forty entries is one nobody reads.

An example

A company runs three artificial intelligence pilots, each with its own dashboard, and by the end of the quarter no decision has changed. The dashboards describe, and reporting that stops at description is what Enrico Giubertoni calls Analytical Inertia.

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