Persuasion
A case study is the documented account of a real intervention, with the starting scenario, the choices made and verifiable results.
It holds as proof when it carries numbers and sources the reader can check, and it shows a method at work.
An example
A digital training course from 2010 becomes a case study because the examining board's minutes record a measurable fact: most of the internships continued as working relationships beyond the agreed term, something the agreements did not provide for. The document makes the result checkable by the reader, and the lesson transferable to another organization.
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