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Glossary

Copilot

Artificial intelligence

A copilot is an artificial intelligence system that proposes an answer and leaves the choice to the person, every single time: the decision stays human, while what changes is the speed at which the proposal reaches the table.

The comparison that places it is with automation, where the criterion was chosen by whoever wrote the rule, and with an agent, which picks the next step by itself inside an assigned perimeter: here the person decides every single time. In Enrico Giubertoni's texts the word appears as a product name, Bing Copilot, next to Search GPT and Google Gemini, among the engines that read a site's structured data to build their own answers.

An example

On the shop floor a sales assistant queries a digital assistant about the model the customer is holding and gets availability, alternatives and warranty terms in three seconds. The system proposes, the person chooses what to say and owns the advice.

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