Artificial intelligence
AI literacy is how much the people in an organization actually understand about the systems they operate: what a system can do, where it goes wrong, which data it receives, which decisions stay with a person.
The AI Act, the European regulation on artificial intelligence, names it in one place only, Article 4, which since July 2026 asks organizations to «take measures to support the development» of that literacy and sits outside the list of duties carrying a penalty. Hence the point Enrico Giubertoni highlights: the one provision covering the ground where shadow AI grows (the artificial intelligence tools people use for their work outside any company choice and any company inventory) has no sanction attached and has just been softened.
An example
At a distribution company the sales director has an assistant summarise the open deals and trusts that text as much as a spreadsheet. Nobody explained that it is a statistical prediction to be read again: the missing literacy costs a meeting spent arguing over a figure the system invented.
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